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Shipping and Delivery Policy
At Saanvi Group/Flying Falcone, we strive to provide timely and efficient delivery services across all product categories, including accessories, fashion, electronics, food, furniture, stationery, and more. Please review our shipping and delivery policy below:
1. Shipping Charges
- Shipping charges may vary depending on the product, vendor, destination, and delivery method.
- Any applicable shipping fees will be clearly displayed during the checkout process.
2. Delivery Timeframe
- Domestic Deliveries: Standard delivery takes 3-7 business days. Expedited shipping may be available for certain products, which will be delivered within 1-3 business days.
- International Deliveries: Delivery times vary based on the destination country and the shipping method selected. Estimated delivery times will be provided at checkout.
3. Order Tracking
- Once your order is shipped, you will receive a tracking number via email or SMS. You can track the delivery status through the provided link.
4. Delivery Issues
- If there are any delays or issues with your delivery, please contact our customer support team at saanvigroup0605@gmail.com for assistance.
5. Undeliverable Packages
- If a package is deemed undeliverable due to incorrect address details, failed delivery attempts, or refusal to accept the shipment, it will be returned to the vendor, and additional charges may apply.
6. Damage During Shipping
- If your product arrives damaged, please contact us within 48 hours of delivery to arrange for a replacement or refund. Photographic proof of the damage may be required.